Airline "Nordstar": reviews of passengers and employees

A comfortable flight largely depends on how the airline organizes its work. Any passenger will be attracted by modern aircraft, polite staff, wide route network, punctuality and human attitude. Unfortunately, today all airlines are similar to each other and, accordingly, have similar disadvantages. The only way to know if it's worth working with a carrier is to research reviews. Nordstar is an airline that meets the expectations of its passengers. What are the features of her work? What do her clients say about her? The answers to these questions will be given in the article.

About company

Airline "Nordstar" is an aviation project that continues to develop dynamically. The purpose of the carrier under consideration is to provide passengers with high-quality air services. It should become absolutely reliable and as affordable as possible.

The company has been officially in existence for eight years. During this period, the Nordstar airline was able to create an incredibly wide air network, organized a modern aircraft fleet and earned itself an excellent reputation.

Each year of its operation, the carrier in question confirms its invariable popularity not only on the territory of the Siberian Federal District, but also on the territory of the entire Russian Federation. After all, the passenger turnover that the Nordstar air company has accumulated exceeds one million people.

The air carrier has modern Boeing aircraft, which are equipped with both economy class and business class cabins. There are also aircraft in the park, designed specifically for use in the Far North.

In the near future, the airline plans to expand its route network, improve the level of customer service, expand the range of services provided on board.

Reviews

Nordstar is an airline that is actively discussed on the Web. Therefore, it is not difficult to find responses about it. What are the advantages of the fans of the "Nordstar" company? Reviews highlight the incredible professionalism of the staff. It is the professionals on the staff of the company who help to justify the main slogan of the carrier - "It's easy to fly". Tourists also note the well-organized work of the flight attendants, the understanding and humane attitude towards the passengers of the Nordstar airline. Reviews report that all things (including valuable ones) forgotten in the salon do not disappear, and the process of returning them does not cause any inconvenience.

While some passengers considered the aircraft to be outdated, everyone loved the cleanliness of the cabins. No flaws were found in this matter.

There is one more distinguishing feature of the Nordstar company. Reviews especially note the low ticket prices. However, travelers also report that it becomes more difficult to buy a cheap air ticket during the high season, as the vast majority of charters are bought by tour operators.

The food provided by the Nordstar airline received controversial assessments. Passenger reviews indicate that the range of products is quite modest, and those with a good appetite are better off eating before departure.

Negative reviews

Most of the negative responses are related to flight cancellations, delays or rescheduling. Unfortunately, this practice is common with many air carriers. Significant delays (by 6 hours or more) of Nordstar flights were noticed. Reviews emphasize that passengers were not provided with proper conditions of detention (water, food, decent accommodation). Sometimes, when a flight was canceled, travelers were not even notified of this fact, and they were forced to independently search for information about the airline's plans.

Some passengers note that the operators refused to delve into the essence of their problem and provide them with the necessary assistance in an emergency.

Occasionally clients complain about uncomfortable conditions during the flight with Nordstar aircraft. Passenger reviews report cold cabins, malfunctions of some seats.

Online check-in

The service under consideration provides an opportunity to register for a suitable place using any electronic device. There are some conditions that the customer needs to read before agreeing to use the online registration.

So, it starts twenty-four hours before departure and ends one hour before. It is necessary to download an e-ticket in advance.

The service applies only to the following departure cities: Belgorod, Krasnodar, Abakan, Yekaterinburg, Moscow, St. Petersburg, Makhachkala, Norilsk, Sochi, Nizhny Novgorod, Tomsk, Rostov-on-Don, Severo-Yeniseisk, Ufa, Ulan-Ude, Khabarovsk ...

You cannot check-in online for flights to Beijing, Krasnoyarsk, transit flights and flights on the routes Anapa-Ufa-Norilsk, Novosibirsk-Nizhnevartovsk-Yekaterinburg.

If you are traveling with pets, you will not be able to use the online check-in service for flights organized by Nordstar Airlines. Passenger reviews recommend paying special attention to this item.

Also, the service in question cannot be used by passengers of special categories that require special care, as well as accompanying children who travel without parents. Such customers can check in for the flight at a special counter at the airport.

Superior seats

The service in question will help you feel even more comfortable during the flight. What are its advantages? You will get more space in front of the seat. The seats will be located at the very beginning of the economy class cabin or near one of the emergency exits. The cost of this service ranges from fifteen to thirty euros, depending on the class of service. If you are a member and have Gold or Platinum status, then the seats of increased comfort will be provided to you free of charge.

Loyalty program

This program for regular customers is called "Easy to Fly". Any passenger over fourteen years of age can become a member. After registering on the official website of the company, the client is provided with an individual virtual card, on which miles will be accumulated.

Initially, the passenger receives five hundred miles of welcome. In the future, they are credited for flights on regular flights of the airline in question. More miles provide additional benefits.

Service on board

Passengers are often interested in whether special meals are provided for children on Nordstar flights. Feedback from the staff says that the claims about the lack of such food are unfounded. On all scheduled flights, meals are provided to children between the ages of two and twelve, but this service must be ordered in advance (no later than twenty-four hours before departure).

Transportation of animals

Airline regulations do not prohibit the transport of animals. With him, such a passenger must have up-to-date documents confirming the satisfactory state of health of the pet, which are issued by state veterinary institutions. The dimensions of the container or cage in which the animal will travel should give it the ability to rise to its full height, freely turn around itself. The bottom should be waterproof and covered with absorbent material that should not spill.

Animals weighing more than eight kilograms can be transported in the luggage compartment of the aircraft. You will need to pay for his flight in the same amount as the excess baggage.

An animal weighing more than thirty-two kilograms cannot be transported by Nordstar.

Freight transportation

It is also possible with the carrier in question to efficiently transport goods, as reported by reviews. "Nordstar" (airline) provides such an opportunity for flights to thirty destinations. The following services are provided:

• Sale of air freight.
• Transportation of animals.
• Express mail transportation.
• Transportation
• Transportation of perishable products.
• Delivery to the door.
• Storage services.
• Cargo packing.
• Customs services.

Freight agent offices are located in the following cities: Yekaterinburg, Abakan, Krasnodar, Anapa, Beijing, Novosibirsk, Norilsk, Ufa, Rostov-on-Don, Khabarovsk, St. Petersburg.

High-quality air transportation services are provided by "Nordstar" (air company). Reviews confirm that in most important areas they were satisfied with the service of the carrier in question. It is important to familiarize yourself with the rules for the carriage of baggage, animals, and flights with small children in advance in order to avoid unpleasant surprises in the future.

Be selective in your choices. Travel with the best!