Kuala Lumpur airport guide

In this section, you will find reviews from airport visitors, as well as our Guide to Kuala Lumpur International Airport, which contains information about Wi - Fi, food outlets, amenities and services, as well as the names of several hotels located near the airport, if you are not interested in relaxing at the airport. ...

“The long benches were fine and we pushed a couple of them into a more distant area to make a 'double bed'” - traveler review

To plan your stay and overnight stay, here's a quick guide based on feedback from travelers who have visited Kuala Lumpurranee International Airport.

What to expect

The airport is large and consists of: main terminal and contact pier, Satellite A terminal and KLIA 2 (inexpensive terminal).
The main world center KLIA is large and very busy, but conveniently suitable for recreation.
A very busy but modern airport. Most travelers report amenities and reasonably clean rooms.
Travelers feel safe here, and airport staff tend to ignore the many sleeping tourists.
Many cafes are open 24 hours a day.
Airport terminal areas are cold, so bring a sweater and blanket to keep warm.
Free Wi - Fi is available. See WiFi information in the airport guide below.

Where to stay

Lots of chairs and benches but they fill up quickly with so many tourists around.
Many travelers recommend avoiding KLIA2 at night if possible - the main terminals offer more options.
The food court on the 2nd floor is quite quiet and many travelers try to sleep here.
In KLIA2, the arrivals hall has two sections fenced off by glass walls - go here to a quieter area.

For uninterrupted sleep there is a transit hotel and berths at the airport, as well as several hotels near the airport. See Airport Hotels in the Airport Guide below.

Good to know

Showers are available for a fee. See Showers in Airport Guide below for location and opening hours.
Economy class travelers can purchase passes to many airport lounges, some with showers. See Airport Lounges in the airport guide below for locations and prices.

You will receive up-to-date information about existing services and tariffs further, to do this go to the bottom of the page. Send recommendations and suggestions for improving the service and operation of the airport, for the formation of current information.

Airport Information

The following terms are used in the guide like "common area" and "airside". The public area is the open platform of the terminal, into which the passenger enters in front of the pre-flight security control area. Airside is the protected area of the terminal that you reach by going through passport and customs control.

Airport Lounges

Economy class travelers can visit the recreation areas at KualaLumpurAirport by purchasing a guest pass on the spot or through the member program. Please visit the separate lounge page for more details (i.e. locations, opening hours, and member program information.)

PlazaPremiumLounge - Location: International Departures Building, Airside, near Gate C11-17. Showers available. Opening hours: open 24 hours. Lounge access: Pay at the entrance (from MYR128) Book online (£ 25.00 - up to 3 hours or £ 35 - up to 6 hours - prepayment required at least 24 hours in advance)
Sama-SamaExpressLounge - Location: International Departures Building, Airside, next to Gate C5. Showers available. Hours of operation: 6:00 AM - 10:00 PM. Lounge Access: Pay at the entrance (from MYR45).
PlazaPremiumLounge - Location: Gateway to KLIA2, Common Area, near FoodCourt. Opening hours: open 24 hours. Lounge access: Pay at the entrance
PlazaPremiumLounge - Location: KLIA2, Airside, Level 2, International Departures Floor. Hours of operation: 4:00 AM - 12:00 AM. Lounge Access: Pay at the entrance (from MYR128) Book online (£ 23.00 - up to 3 hours or £ 35 - up to 6 hours - prepayment required at least 24 hours in advance)
PlazaPremiumLounge - Location: KLIA2, Airside, Level 3, International Departures. Hours of operation: 7:00 AM - 12:00 AM. Lounge Access: Pay at the entrance (from MYR128) Book online (£ 23.00 up to 3 hours or £ 35 up to 6 hours no less than 24 hours advance payment required)
Sama-Sama Express Lounge - Location: KLIA2, Airside, Level 3, International Departures. Showers available. Working hours: 6:00 AM - 10:00 PM. Lounge Access: Pay at the entrance (from MYR108.00).

WiFi / Internet

Free Wi-Fi is available at KLIA Airport for up to 3 hours of use per session. Connection to the "FREE_WIFI @ KLIA" network does not require registration. If you do not have your own mobile device, you can access the Internet free of charge from Internet kiosks located in the Satellite building.

Hotels near the airport

In case the available lounge area at Kuala Lumpurvas airport is not satisfying, consider hotels inside and near the airport:

SnoozeKL - If you are a transit passenger looking for a few hours of sleep, SnoozeKL offers 13 rooms (3m x 1.5m) with bunk beds. The rooms are equipped with WiFi, alarm clock and mobile charger. You can rent for an hour, a minimum charge will apply for a 3-hour price from $ 16.00 USD (for the first 3 hours and $ 6.00 USD every hour thereafter) Location :. International Docking Bridge, Airside, near Exit G8.
Sama-SamaExpress KLIA - located on the territory of the airport in the Satellite A building near Gate C5. This hotel is for transit passengers only. Do not leave the Malaysian Alien Registration Area and Customs after your flight has landed. A boarding pass is required upon check-in. Rooms are available on an hourly basis, with a minimum charge of 6 hours, and prices start at RM 265.00.
Sama-SamaExpress KLIA2 - located inside the klia2 Satellite Building, Level 3. This hotel is for international transit passengers only. Do not leave the Malaysian Alien Registration Area and Customs after your flight has landed. Guests arriving from the main KLIA terminal or Domestic flight are required to check in their bags a valid boarding pass for the next flight (must be an international flight) before being admitted to the klia2 Satellite building. Rooms are available on an hourly basis, with a minimum charge of 6 hours, prices start at RM 180.00.
Sama-SamaHotel (formerly PanPacificHotel) - This hotel is connected to the main terminal via a closed air bridge. It is a 5 minute walk from the Arrivals hall and can be reached by a free vehicle from the hotel (open 24/7). You can even check in at the baggage area (Carousel F) from 7:00 AM to 11:00 PM. Rooms are available for 3, 5 or 7 hour stays.
CapsulebyContainerHotel - (10-15 minutes walk from KLIA2 Arrivals Hall) Malaysia's first capsule hotel located at the KLIA2 Transport Hub. The hotel has male, female and mixed capsules; shower cabins; bar; common area / salon and locker for rent. If arriving at KLIA you will need to take the Express train to KLIA2 station (RM 2.00). Capsules are bookable for a period of 6, 9 or 12 hours, prices start at RM 80.
TuneHotel - A budget hotel connected to the KLIA2 via a gated walkway and 10 minutes' walk from the Arrivals hall. KLIA Express delivers passengers from KLIA in 3 minutes.
youiQ Hotel - (15 min from KLIA) Budget friendly option near the airport. Airport transfers are available for RM5.30 per person, one way, the ticket includes 1 carry-on luggage and 1 suitcase, for an extra seat you pay RM10.60 for a suitcase and RM5.30 for carry-on luggage. Transfer from the Airport is carried out according to the schedule from the hotel, you must request it 48 hours in advance.

To see more options, we offer a list of hotels near Kuala Lumpurn Airport on Tripadvisor, based on price, distance, traveler rating and popularity.

Additional services and entertainment offered during your stay at the airport

ATMs Location: Terminal Main Building (Departures Hall, Arrivals Hall, Connecting Pier) Satellite Building
Childcare The Mother and Child Rooms are equipped with a baby bed, changing table, chair and washbasin. Location: Main Terminal Building Connecting Pier Satellite Building
Baggage Trolleys - Located in convenient areas throughout the airport. Provided free of charge.
Banking - CIMB Bank offers a full range of airport banking services. Self-service foreign currency exchange is available. Location: Main Terminal, Departure Level. Working hours: 7:30 AM - 10:30 PM daily.
Business Center - Print, fax, photocopies and various business services are available.
Car Rentals - Yes, see our airport transfer section below.
Children's Playgrounds - Children's Area Location: Main Terminal, Level 5 klia2, Airside, International Departure Satellite, Level 2, near ElleCafe.
Currency Exchange - Nine currency exchange offices are available at the airport. Location: Main terminal building. Connecting pier to the Satellite building.
DutyFree & Shopping - Duty free shops are available as well as a wide range of retail stores.
Food and Beverage - Lots of food options are available. At the moment, we are not aware of the availability of 24-hour food outlets. However, there are a few convenience stores that are open 24 hours KK Supermart (Main Building Level 3, Free Zone next to baggage claim S - T) 7-Eleven (Main Building, Arrivals, Level 3, close to Customs) 7-Eleven (Domestic Building, Pier Q, Level 1A).
Gym - A gym is available at the SamaSamaExpress Hotel. Price: RM 30.00 per person includes towel, soap and shampoo
Information Desk - Location: Main Terminal, Level 5 Satellite Building, International Departures / Arrivals Connecting Pier, International Departures / Arrivals. The Malaysian Visitor Center is open 24 hours a day. Location: Main Terminal, 3rd Floor.
Luggage storage Enjoy free movement by leaving your luggage in the storage room! Storage space prices are per bag / for a 24-hour period, from RM19.00 - RM51.00, depending on the size of the baggage. Oversized items are accepted. Discounts available for items that are stored longer than 7 days. Medium and large bins are available for RM40.00 - RM51.00 1 bin / for a 24-hour period. Location: Main Terminal, Level 3, Arrivals Hall klia2, Common Area, Level 2, Arrivals. Working time: 24 hours.
Luggage Wrap - Protect your valuables! Collect your wrapped luggage at the airport and use the disposable SuperStrap for extra protection. Both services are available at the main departure terminal hall (Public Area).
Medical Services -MenaraMedicalGroup offers first aid and emergency medical services. Location: Main Terminal, Level 5, Departure Hall. Opening hours: 24 hours.
Mobile charging - Few charging points for mobile devices. They may be difficult to find. The exact locations are unknown.
Cinema Hall - Enjoy free movies in a comfortable environment. Location: klia2, Airside, Satellite International Departures, Level 2, next to ChocolatteBar.
Observation Deck - Location: Common Access, at the end of the main terminal building, past the grocery hall.
Pharmacy - PusrawiHealthProShoppe (Location: Main Terminal, Level 5) Guardian (Location: Satellite Building, Level 1, Western Zone) Hours: 6:00 AM - 12:00 AM
Post Office - Location: Main Terminal, Common Area. Hours of operation: 8:30 AM - 5:00 PM (Mon - Sat).
Prayer Rooms - Quiet rooms are located in the main terminal building, Level 5, Departures Hall. Prayer rooms for Muslim tourists and travelers are located in three locations:

Main terminal building (at all levels)

Connecting pier: near Gate B2-B10 (international flights) and then go to the counter (domestic flights)

Satellite Building: Ground Floor, Exit C11-C17 and Exit C21-C27

Reflexology and Massage Center - Location: Lot SATP B1, Passenger Level, Satellite Building, KLIA (leading to Exit C1-C5, adjacent smoking room). Hours of Operation: 7:00 AM - 1:00 AM Mon-Sat (closes 12:00 AM on Sundays) Prices are subject to service.
Rest Areas - Rest N Go offers a small oasis of rest and relaxation in the middle of the Main Terminal. Comfortable massage chairs are waiting for you! Location: Main Terminal, Common Area, opposite the AirAsia ticket office.
Showers - Showers are available at Sama-SamaExpress. Rate: RM 42.00 per person, includes towel, soap and shampoo. Free cold showers are available on the 4th floor, past the cafe.
Smoking Areas - Location: Svyaz Pier, Local Flight Level, near Gate B2 Satellite Building, Lower Level, near Gates C11 and C31
Spa - Massages and a range of hair treatments at the Wellness Salon. Location: Satellite Building, Ground Floor, Level 2, East Zone, opposite Emirates Lounge WellnessSpa Location: klia2, International Departures, Level 3, near Popeye's Chicken WellnessSpa Location: Satellite Building, Ground Floor, Level 2, East Zone, opposite the prayer rooms.
Telecommunications - Internet access, phone calls, phone card recharge and much more freely available at MultimediaPhoneKiosks, located in the Satellite Building. Cash, coins and credit cards are accepted.
TV zone - Location: throughout the airport.

Airport opening hours

The airport is open 24 hours.

Transport: How to get to / from the airport

Car rent

Car rental agencies can be found in the KLIA Arrivals Hall: Avis (C6 counter), Hertz (B10 counter), InsasPacific (C4 counter), KasinaBaru (B16 counter), Mayflower (C1 counter), Orix (C2 counter) and Pantas (CR17 , block D, car park).

Buses

ExpressCoach is an express bus that connects KLIA and KL Sentral train stations. Buses leave every 30 minutes and the journey takes about an hour. One way fare: RM10.00 for adults (RM6.00 for children) and round trip: RM18.00 for adults (RM10.00 for children). Hours of operation: 5:00 AM - 12:00 AM (from KL Sentral) and 6:30 AM - 12:30 AM (from KLIA).
Route within the airport - the bus runs between KLIA and klia2 or Nilai. The travel time between KLIA and klia2 is 30 minutes and the travel time between KLIA and Nilai is 45 minutes. One way rate: RM3.00 for adults and RM1.00 for children.
City Route - Transfers between KLIA and klia2 for RM1.50 per adult, one way to / from Banting for RM3.50 per adult.
AirportCoach provides scheduled service between KLIA, klia2, Muar and BatuPahat.
SepangOmnibus operates a route between KLIA and Banting, Nilai or BukitChanggan.
StarShuttle operates a route from KLIA to KL Sentral, downtown hotels and other local cities and destinations.

Taxi

Travelers are offered a choice of 4 different types of taxis and limousines: Economy taxi (taxi for up to 4 passengers), PremierLimo (modernized car for up to 5 passengers), SuperLuxury (JaguarType-S taxi for up to 3 passengers) and FamilyService (minivan KiaPregio for up to 8 passengers). Passengers must purchase the coupon at Limo Airport ticket offices located in the International Arrivals Hall (after customs, but before the General Arrivals Area), the Domestic Arrivals Lounge (free zone after Domestic Baggage Clearance) and Domestic Baggage Claims at the Arrivals level.

Certain taxis are also available at levels 1 and 3 of the Main Terminal Building. An RM2.00 coupon is required to board one of these taxis. Economy taxi and executive class are available, travel between 12:00 AM - 6:00 AM is carried out with a 50% surcharge.

Train

KLIA is served by two railway lines. KLIA Ekspres is a comfortable, modern service that transports passengers between KLIA and the KL Sentral railway station in just 28 minutes. Adult ticket RM55.00 (one way) and RM100.00 (round trip - valid for one month), discounted prices for children under 12 years old. KLIA Transit is a commuter service that makes three stops on its way between KLIA and KL Sentral. Trains leave every 15 minutes during peak hours. For more information on any of these trains, visit the KLIA Ekspres website.

Travel Tips: You can get a 10% discount when using their app or self-service kiosk, but not at the checkout. And another 10% discount when paying with Mastercard (we learned this method by accident when we made a payment - this is not reported anywhere!).